NEW ORLEANS, LA – As per Act 348, the Louisiana Department of Transportation and Development (DOTD) has ended the toll tag refund process with more than $520,000 in customer refund checks disbursed as a result of the May 4th vote to end the tolls. DOTD officials returned unused toll money to nearly 13,000 former Crescent City Connection (CCC) GeauxPass customers.
“Our staff did an outstanding job, working after hours and weekends to conclude this portion of toll operations,” said Rhett Desselle, DOTD Assistant Secretary for Operations. “I would like to thank the people who helped make this a smooth, efficient and expedient process for our customers.”
Act 348, signed by Governor Bobby Jindal last week, mandates the transfer the CCC refund process and any GeauxPass account balances to the state treasurer. DOTD officials estimate that approximately $7.5 million in toll tag deposits, account balances and funds collected between January 1 and March 5, 2013, will be transferred.
DOTD anticipates transferring all applicable CCC files, funds and unprocessed mail requests by close of business on Monday, July 1, 2013, with Unclaimed Property continuing the refund process thereafter. Additionally, any funds remaining for toll tag deposits for all Geaux Pass accounts with the primary designation of the Crescent City Connection Bridge that have had no activity on Louisiana Highway 1 on or after July 1, 2012, and that have not been re-designated, will also be transferred to the state treasurer.
Once the transfer takes place, former CCC customers can contact the Unclaimed Property Office at 888-925-4127 or email the office via the following link to request a refund, http://www.treasury.state.la.us/Home%20Pages/ContactForm.aspx.
The Louisiana Department of Transportation and Development (DOTD) is committed to delivering transportation and public works systems that enhance the quality of life. In addition to more than 16,600 miles of roadway, including over 930 miles of interstate and 13,000 bridges, DOTD supports the development of the state’s aviation, marine and rail infrastructures. Through this work, we are able to facilitate economic development, create job opportunities, improve vital evacuation routes, and make critical freight corridors safer and more efficient.
For more information, please visit www.dotd.la.gov, email firstname.lastname@example.org, or call DOTD’s Customer Service Center at (225) 379-1232 or 1-877-4LADOTD (1-877-452-3683). Business hours are 7:30 a.m. - 5 p.m., Monday through Friday.
Motorists can access up-to-date travel information by dialing 511 or by visiting www.511la.org. Out of-state travelers can call 1-888-ROAD-511 (1-888-762-3511).